Do you ship internationally?

We will ship to all places in the world. Packages will be sent from Hong Kong base directly.

How do I pay the order?

DSstyles accepts Paypal and Credit Card as the payment channels.  
Paypal is a secure & safe payment gateway for online purchasing. Paypal accepts VISA/ MASTER/AMERICAN EXPRESS/ Discover Online etc…

 

How do I trace my order?

After you have successfully paid for an order, the status will change to “confirmed”. Please log into your account after 24 hours and you should find the relevant tracking information there. Sometimes as the courier may still updating their server, your tracking number may not be responding, please try that after a couple of hours and it should work properly. Different courier provide different tracking information, customers are send them enquiry for further information.

 

How long it usually takes for my order to arrive?

The handling and packing time for the order is shown in the product description page. You order will usually arrive after dispatch for around 5-7 working days by Standard Post. Orders sent by express courier such as DHL will be arrived 2-4 days after dispatch. No orders will be sent on Sunday and public holidays. The above time is for reference only; DSstyles will not be responsible for any delay due to customs checking.

What do you do with my personal information when I register?

Any information registeredr will be kept confidential and in no circumstances we will provide to any third party.

What is your business working schedule?

Our Official Working Schedule:

Customer Service Centre: Mon-Sat 11:00 am - 11:00 pm

Logistic Department       : 11:00 am - 7:00 pm

General Office               : 9:00 am - 5:00 pm

 

We do close on all public holidays in Hong Kong.

 

For the long holidays, we will inform our customers in advance through our News section and special delivery arrangement will be made.

 

You can still send us orders and these will be processed on the first business day following the holiday in the order in which they were received.