Use of Site
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. DSstyles.com grants you a limited, non-exclusive, revocable license to access and make non-commercial use of the Site and not to download (other than page caching) or modify the Site, or any portion of the Site, except with express written consent of DSstyles.com. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you or any other personal information. You shall immediately notify DSstyles.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
Termination of Access
All content included on the Site, including text, graphics, logos, user interfaces, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DSstyles.com or its suppliers, licensors or content suppliers and is protected by applicable copyright laws. The design, selection, arrangement, coordination and compilation of all content on the Site are the exclusive property of DSstyles.com and protected by applicable copyright laws. All software used on the Site is the property of DSstyles.com or its software suppliers and protected by applicable copyright laws.
‘DSstyles’, ‘ds.’, ‘ds. distinctive style’, ‘DS. Crystals’, are trademarks, registered trademarks, or service marks of DSstyles.com or its affiliates or licensors. All rights are reserved. These and other trademarks, service marks, graphics, logos and trade dress of DSstyles.com and its affiliates and its suppliers and licensors used on the Site may not be used without prior written consent of DSstyles.com or its applicable affiliate, supplier or licensor, as the case may be. Without limiting the foregoing, no DSstyles.com trademark, service mark or trade dress may be used in connection with any product or service that is not DSstyles.com’s, in any manner that is likely to cause confusion among users or customers, or in any manner that disparages or discredits DSstyles.com.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that DSstyles.com is not responsible for the operation of or content located on or through any such site.
Customers are recommended to see if there is any kind of import tax or duty before making any purchase. DSstyles.com will not be liable for any import tax or duty. For any promotional offer such as free express shipping, Dsstyles will not be liable for the import tax or duty incurred as well.
We cannot confirm the price of a product until you order. It is possible that the price for a product may increase or decrease between the time that the product is placed in a shopping cart and the time the purchase is actually made. Also, despite our best efforts, a small number of the products on the Site may display incorrect prices. If the price for the product on the Site is incorrect and is actually higher than the price provided at the time of purchase, then, at the sole discretion of DSstyles.com, DSstyles.com may either (a) contact you for instructions before shipping the product or charging you for such product, or (b) cancel the order for such product and notify you of such cancellation.
DSstyles.com will have the right to cancel any orders for products that have been listed at an incorrect price, rebate or refund, or contain other incorrect information or typographical errors or are unavailable for any reason. DSstyles.com will have this right regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, DSstyles.com will immediately issue a credit to your credit card in the amount of the charge.
If customers wish to return or exchange the purchased item(s), customer may do so within 7 days after receipt of the purchased item, provided that it is manufacturer fault. All returned goods must remain UNOPENED and IN IT’S ORIGINAL CONDITION and are issued with a valid Return Merchandise Authorization number (RMA). As a result of that no returned goods will be accepted without a valid RMA number. Customer should arrange to return the goods to us by themselves as Dsstyles will not arrange a courier to collect back the item(s). All returned goods must be received by Dsstyles within 14 days of the RMA issued date and any returned good received over this period will be time-barred hence Dsstyles will not be able to progress this. The shipping cost of the returned goods and the successful delivery of the returned goods to Dsstyles is responsibility of the customer unless the goods are found to be faulty or sent to you in error made by Dsstyles. Dsstyles will not accept any liability for returned goods that have gone lost or damaged during transit therefore Dsstyles always recommends all customers to return the goods via insured and traceable service with your courier. Please note that returned item(s) must remain unopened and any discrepancies will result in a delay of the return process. In addition, 10% restocking fee will be charged for all returned goods unless an error is made by Dsstyles. If any goods are sent to you in error please inform us within 48 hours otherwise error can not be rectified and please allow 7-10 working days for the return process to be completed.
For some occasions (e.g. damaged items), customer may be required to send the photo of the received parcel to our help center, it is for investigating the problem in more detailed.
The following items will be shown in the photo:
1./ the envelop or box of the parcel
2./ the packing of the products
3./ the products
1.) For the below scenarios, products are not eligible for return:
- Products are sold under promotional offer, e.g. discount offer, order with free gift
- Products has been used
- Customers initiate the return request over 7 days after the receipt of the parcel
- The product is customized design or DIY by customer
2.) Return for refund
- If customers return the goods for refund, which is not caused by manufacturer fault, DSstyles will refund to customer after deducting below administration fees:
a.) 10% restocking fees based on total order amount
b.) Original postage bear by DSstyles
- If the returned product has been used or damaged by customer, the refund amount will be only 50% of the original order value.
It is suggested customer to take photo for the products before sending back to DSstyles.
Warranty (For Made With Swarovski Elements Products)
The warranty period is counted for 1 month starting from the dispatch date.Within 1 month after received the product, customers may return the product to DSStyles.com for renovation if crystals fall off from the main product. DSStyles.com will bear the labour and material cost incurred for the renovation. The postage for returning and resending the product will be beared by customers. DSStyles.com shall NOT be liable in any manner whatsoever for any loss or damage arosed by product delivery.
This warranty service will NOT apply if caused by improper treatment, abuse, alteration, negligence, misuse or accident. The customer must provide the order confirmation details for this warranty service.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE SITE IS PROVIDED BY DSSTYLES.COM ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. DSSTYLES.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED ON THE SITE. DSSTYLES.COM DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR E-MAIL SENT FROM DSSTYLES.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DSSTYLES.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. WITHOUT LIMITATION TO THE FOREGOING, YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. PRODUCTS MAY CONTAINS SMALL PARTS AND CUSTOMER SHOULD KEEP IT AWAY FROM CHILDREN TO AVOID ACCIDENTS.
Our Contact Address
BEST BROTHERS COMPANY LIMITED FLAT D, 1/F, POR YEN BUILDING, 478 CASTLE PEAK ROAD, LAI CHI KOK HONG KONG