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HOME arrowShipping & Delivery
During the Chinese New Year holidays, the order delivery service will be suspended from 3rd February – 26th February 2018, it will be resumed on 26th February 2018.

Shipping & Delivery

Q: Shipping Methods (for deliveries to international shipment)

A: DSstyles use Hong Kong Post, EUB and e-Express as our couriers. Below is the summary of shipping rates per order:

Shipping Method

Shipping Fee

Delivery Time

Net Order Amount (USD)

Shipping Method  

Between USD $50 and USD $149.99

USD $150 or Above

Business Day

Standard Post

Free

 Free Upgrade to e- Express

7-10

e-Express

(For U.S., U.K., Canada, Australia and New Zealand Only)
Free  Free Upgrade to e- Express 4-5

- Shipping fee is subject to change of currency exchange rate.
- No orders will be sent on Sunday and public holidays.
- Most orders will be shipped out within 24 hours, unless notified otherwise.


Free shipping offer exemption


Below situation is not subject to free shipping offer:
a.) Item with promotional price or discounted price
b.) Same item with over 1 piece from the same order

DSstyles reserves the rights and final decision to approve the free shipping offer on all orders

Note: The stated delivery times are approximate. We couldn’t guarantee the actual delivery time. Regular mails and registered mails will be delayed a bit if big holidays are coming, such as Christmas, New Year. In some occasion like Customs Delay or extremely weather conditions, the delivery time will take a bit longer.

Q: International Deliveries

A: We do ship internationally. Packages will be sent from Hong Kong Warehouse directly. You may shop for yourself or send gifts to your overseas friends and relatives.

Q: Payment Method

A: DSstyles accepts Paypal and Credit Card as the payment channels. Paypal is a secure & safe payment gateway for online purchasing. Paypal accepts VISA/ MASTER/AMERICAN EXPRESS/ Discover Online etc

Payment on DSstyles is secure. We use Verified by Visa, MasterCard Secure Code. In addition to entering the credit card information, you also need to enter a CVV/CVC security code. For security purposes, if you share an account, we recommend you NOT to store your credit information online as anyone who has access to your account could charge DSstyles.com purchases to the card without your knowledge.

Q: Delivery Time

A: Orders placed on holidays or weekends will begin processing the next business day. If items in your order are out of stock we will notify you by email. DSstyles strives to provide efficiency and soonest delivery service to customer but while delivery time may vary from delivery country, customs issues, logistic arrangements, weather and seasonal holiday. DSstyles has no control over and not able to responsible for any delays. For more details, please visit Shipping & Delivery or you can contact our Customer Care Team directly.

Q: Dispatch Notification

A: A Dispatch Notification Email will be sent to you once the order is on the way. Most orders are shipped within 1 business days after an order placed online. You can expect to receive this email within 2 – 5 business days timeframe.

Q: Order History

A: After you have successfully paid for an order, the status will change to “confirmed”. Please log into your account after 24 hours and find the order tracking information should be provided.

Tracking Number may not be responding since couriers has to update their server, please try again later if this is the case. As different couriers provide different tracking information, you can contact the courier directly if further assistance is needed.

Q: Shipping Status

A: You will receive an e-mail informing you the tracking number and trace link when the order has shipped. Information about any backordered or cancelled items will be included in a separate email. For further enquiries, you can Contact Us and we will respond within 1 business day.

Q: Backorder

We sometimes have merchandise for sale that has not yet been received at our distribution center, or that has sold out and is being restocked. You can still order these items to reserve your favorite color or design, and then we'll ship it to you when supplies are replenished. We will contact you via email if the item's due date changes.

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